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FAQ

If you created an account before March 2015 you will need to renew your inscription before placing a new order. We apologise for the inconvenience and thank you for your understanding.

I cannot read or print the PDF document?

The first thing to do is update Abode Reader free of charge, available at the following address: http://get.adobe.com/reader/
If you encounter any difficulties printing a PDF file, consider updating the driver for your printer, which you will find on the manufacturer’s website.

How long will it take to receive my order?

As soon as your payment is validated, you can download your order from your account.

What equipment is needed to organise the games?

You will need a printer with paper (plain, card or photo) to print all the necessary documents, scissors for cutting up the puzzles, a bit of sticky tape to attach certain puzzles in unusual places, paper, felt-tip or ballpoint pens.